At NORMAN we are committed to providing exceptional support to our HomeOwners.

Meet Troy Brown Warranty and Service Manager at Norman Building and Design
  • From the initial handshake through the hand-off of keys and well beyond, the Norman Building and Design Team is Committed to providing an exceptional homeowner experience. 

    For more than 40 years, Norman has worked to build a reputation of uncompromising quality, inspired home designs and an unwavering commitment to supporting the needs, dreams and vision of our customers. Norman homeowners really are part of the Norman family. 

  • Troy Brown, Remodel Division Project Manager & Customer Service


    Troy hails from a two-horse town called Vernal in Eastern Utah. Since the horses weren’t hiring, he headed northwest, fell in love with Bend, then landed his dream job at NBD in 2001. As one of our remodeling project managers, he too appreciates Norman’s high standards of construction and the feeling of working with one big happy family.

    Growing up in rural Utah, where the nearest plumber or electrician might be three hours away, Troy learned to repair things around the house, which helped make him the perfect candidate to be our customer service and warranty representative. From patching drywall cracks to adjusting cabinets can fix just about anything. And if he can't fix it, he knows how to find somebody who can right away. 

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  • 1016 SW EMKAY Dr.
  • Bend, OR 97702 
  • 541.389.4245
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