What our jubilant fans have to say.
In the highly competitive home building business, long-term success depends upon exceeding client’s expectations. Whether the project was a comfortable, functional remodel or a “sky’s-the-limit” showcase dream house, we consider the pages of references we’ve received from gratified clients our greatest legacy.
I cannot express enough how much Patti & I are enjoying our new home. From the design process to its completion, we have had nothing but fun. Your design and placement of our home nailed it! When we talk with others involved in the building process and how frustrated they are with the product or lack of subs, I cannot believe how well our project went all the way through to completion. You have a great staff, full of energy and creativity.
– Mac & Patti Douglas (Tree Farm)
The realtor who sold us our lot would not recommend anyone else in Central Oregon to build it. We live out of the area, so when we were in town over the 4th of July, Jim and Greg left their families to meet with us at the office. They’ve continued to be a pleasure to work with throughout the building process. Their level of service is matched only by the quality of their work.
– Dave & Janet Moog (Sisters)
Our original intention was to buy an existing home in Bend, but after nine months of searching, we could not find the right one. One thing we did learn after touring nearly 100 Central Oregon homes was the exceptional design and craftsmanship of every Norman home. When we finally considered the possibility of building our home, our first and only phone call was to Norman. Initially, we were intimidated by the countless decisions that had to be made when designing and building a home. But your team make it easy and fun for us. A year ago, Greg told us we would become part of the Norman family, now we know what he means.
– Jeff & Susie Webber
John and I have been meaning to thank you so much for designing our home. We absolutely love it! Every day we notice a special “Norman” touch that exemplifies how extraordinary your gift of design is: how the windows are positioned to allow the light to pass through; the timeless exterior; and the positioning of the house to take full advantage of the amazing views from every room. We owe you and the entire staff at NB&D a huge heartfelt thank you.
– John & Amy Coffey
The consistently high level of skill and workmanship shown by each individual involved in fulfilling our dream has been remarkable, and it just adds to the experience that they are also such a pleasure to work with. We couldn’t be happier with the process or the product. Thank you one and all for making this such a special time in our lives and giving us a home to enjoy for a lifetime.
– David & Catherine Light
We chose Norman Building & Design to plan and build our retirement home in February, 1997, which seems like long ago, but the house still looks and feel new. For more than 20 years now, the people of Norman Building have stood by every aspect of their work, and they are not only excellent craftsmen, but wonderful people to work with. They always go above and beyond for their clients. we would give them the highest recommendation.
– Robert & Patricia Bell
Julie and I wanted to say thanks for helping us realize a dream. After living in this house, all we can say is, WOW! Your company takes customer service to a new level and everyone we dealt with before and during the construction process was very helpful and professional.
– Denny & Julie Kampfer
We hope you will put us in your books as another of your very happy clients. We have nothing but good things to say about working with you and your group. The process of building was easy and we are thrilled with the final result.
– Andy & Wendy Laakmann
We are grateful for your work and appreciate each person in your company. We sincerely thank everyone as we feel you are outstanding.
– Dierk & Cecile Peters
It is rare that you would choose the builder before you purchase the lot, but we felt that the input of Norman Building & Design would be beneficial from the very start. We were not disappointed. From the lot selection to the design concept, all the way through the construction process, your team of professionals provided us with creative ideas and residence that stands out in our community above all other with its award-winning design – a home we are exceptionally proud of owning.
– Dave & Linda Greiner
We recently moved into our new Norman built home and could not be happier! The entire process from to design to the finished product was a total pleasure. The entire staff is so professional, talented and supportive. Every person who saw our home during any stage of construction was completely impressed by the quality of the materials being used and the quality of the construction. While we view this home as our last, we would definitely build with the Norman team if we ever planned another home.
– Stan & Gayle Fridstein
If someone were to ask me what our building experience was like working with Norman Building & Design, I'd sum it up in just 12 words:
• Professional
• Creative
• Seamless
• Detail-oriented
• Amazing finished product
• Outstanding customer service
• And FUN!
We were treated like family, but also like valued clients. No request was too big or too small. The care and customer service doesn't stop when you get your keys. NB&D is there to help with projects once you move in. If you're looking for a great building experience, you need to select Norman Building & Design!
– Eric & Lori Kutter
The entire team at Norman made the experience of having our home designed and built while we lived 1,600 miles away exciting and stress free. From the time we met face to face with the design, construction and interior design teams, until the completion of our home, each team member listened to our needs, preferences and desires and responded with a home beyond our expectations. Our communications with the Norman team was exceptional and as frequent as necessary to accomplish the various phases of design and construction, including detailed drawings, computer renderings, biweekly photos of the progress and video conferences covering major decision points on our project timeline. Their attention to every detail did not detract from delivering the big picture of the finished product. I would highly recommend Norman Building & Design for a home of your dreams.
– Ted & Cindi Gilmore
I am compelled to add my voice to the chorus of accolades that your fine company has received over the years for your exemplary service. I am the second owner of a home that you built 20 years ago and your staff is as attentive to my inquiries and requests as if you had just handed me the keys. Troy [Brown] is the perfect person to handle your ongoing matters with your existing homeowners. I cannot say enough good things about how rapid his responses are, how pleasant and helpful he is, and how constructive and creative he is in his helpfulness. He is a marvelous ambassador for your company.
– Bob Richards
Maria and I wanted to thank you for the incredibly quick response to our call for assistance. Several team members were here working on a resolution within 15 minutes of our phone conversation. This was service beyond any reasonable expectation. You provided us with a professional, skilled, and friendly response. We are proud to say Norman built our home, and we share our praises of your team to others every chance we get. This experience just adds to our appreciation.
– Ross and Maria Scoles
I sing your praises when people ask me how the remodel went with Norman Building & Design. If I ever build another house, I will call you first and only. The entire team is knowledgeable and personable.
– Bill & Linda Fava